Delivery & Returns Policy
In short: everything sold on this website is digital. Delivery happens online, right after your payment is confirmed: there is no physical shipping and no shipping fee, anywhere in the world.
1. Digital products only
The products sold on this website by GDIST (45.791.707 GUILHERME COSTA FERNANDES) are Biblianza products: Biblianza is our guided Bible study web app, and it is delivered entirely online. No physical goods are shipped.
2. GDIST health and wellness products
GDIST also maintains digital health and wellness products (guides, protocols and structured programs). They are sold through other channels, not on this website, so this policy does not describe how they are bought or delivered. For questions about them, you can still contact us (section 8).
3. How Biblianza is delivered
- You pay in the Stripe checkout.
- When the payment succeeds, your Biblianza account is created with the e-mail address you gave at checkout, and your browser is taken straight into it, already signed in on that device. You do not have to click anything to get in.
- On the way in you may be shown one or more optional additions, one page at a time. Each one is optional and each one can be declined; after the last page you are in the app. Declining changes nothing you have already bought and costs nothing.
- We also send an access link by e-mail to that address, so you can come back on any other device.
- If you accept a post-purchase offer, it is added to the same account as soon as the payment is confirmed.
- Printable files (PDF) included in a product are downloaded inside the app.
Biblianza works in any up-to-date browser on a phone, tablet or computer, at gdistbrasil.com.br/biblianza/app. You can install it as a web app, and switch between English and Spanish. In this version every study session is text that you read on screen. To sign in later, enter your purchase e-mail on the sign-in page and open the single-use link we send you; there is no password.
4. Lifetime access to Biblianza
Lifetime access = for as long as Biblianza is offered, with a minimum of 3 years of hosting and updates guaranteed from the purchase date.
5. Didn't receive your access?
First, check your spam or promotions folder for the message about your purchase. You can also request a new Biblianza sign-in link on the app's sign-in page with your purchase e-mail. If you still cannot get in, contact us by e-mail at contato@gdistbrasil.com.br, through the contact page or by phone at +55 11 92019-1877 (Mon–Fri, 9am–6pm Brasília time, UTC−3) with the purchase e-mail, and we will re-send it.
6. Wrong e-mail at checkout
If you typed the wrong e-mail address when buying, contact us with the details of the purchase (name, date, product) and we will move the delivery to the correct address after confirming that the purchase is yours.
7. Returns
Digital products cannot be physically returned. If a product is not what you expected, our Refund & Cancellation Policy gives you a full refund within 14 days of purchase, with no questions asked. You can also use the BOTÓN DE ARREPENTIMIENTO, without signing in.
8. Contact
contato@gdistbrasil.com.br · gdistbrasil.com.br/contato · +55 11 92019-1877 (Mon–Fri, 9am–6pm Brasília time, UTC−3)